Our clinicians are not able to provide any emergency care. If you need a 24 hours support services for yourself, your child, adolescent or your family on the Gold Coast, you can contact any of the following services.

Call 000 for any life-threatening situation

Lifeline Australia

Call: 13 11 14 / www.lifeline.org.au

Lifeline is a national charity. They provide all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.


Call: 13 43 25 84

This service is for both children and adults. For your child, ask for the Child Health Nurses

It is a confidential phone service that provides health advice to Queenslanders. You can phone and talk to a registered nurse 24 hours a day, seven days a week, for the cost of a local call.

(Queenslanders can speak with a Child Health Nurse from 6:30 am to 11 pm every day for the cost of a local call (additional call charges may apply from mobiles and payphones).

1300 MH CALL

Call: 1300 64 2255

24-hour Specialist Mental Health Care at Gold Coast Mental Health Services Acute Care team

Kids Help Line

Call: 1800 55 1800 / www.kidshelpline.com.au

Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

Parent Line

Call: 1300 301 300 / www.parentline.com.au

(8 am-10pm. Seven days a week)

Poisons Information Line

Call: 13 11 26 (24 hours)